{"id":485,"date":"2025-08-13T10:37:34","date_gmt":"2025-08-13T08:37:34","guid":{"rendered":"https:\/\/training-is.art\/home\/"},"modified":"2026-03-30T15:39:32","modified_gmt":"2026-03-30T13:39:32","slug":"home","status":"publish","type":"page","link":"https:\/\/training-is.art\/en\/","title":{"rendered":"Home"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_flex_section preset--module--divi-section--default\">\n<div class=\"et_pb_row_0 et_pb_row et_flex_row preset--module--divi-row--default\">\n<div class=\"et_pb_column_0 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_heading_0 et_pb_heading et_pb_module et_block_module preset--module--divi-heading--cood7gcq3e\"><div class=\"et_pb_heading_container\"><h1 class=\"et_pb_module_header\">Training, practice, progress in the art of avoiding traps<\/h1><\/div><\/div>\n\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p>The quality of relationships is a fundamental pillar of a professional and personal life. Poor relationship quality is one of the pitfalls to be avoided if you want to keep your balance. <\/p>\n<p>As a specialist in Karpman's Triangle, Training is Art can help you develop the skills you need to meet this noble challenge.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_group_0 et_pb_group et-last-child et_pb_module et_flex_group et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_0_wrapper preset--module--divi-button--default_wrapper\"><a class=\"et_pb_button_0 et_pb_button et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-button--default\" href=\"https:\/\/training-is.art\/en\/our-training-courses\/\">Discover our training courses<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_1 et_pb_section et_section_regular et_flex_section preset--module--divi-section--default\">\n<div class=\"et_pb_row_1 et_pb_row et_flex_row preset--module--divi-row--default\">\n<div class=\"et_pb_column_1 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_image_0 et_pb_image et_pb_module et_flex_module\"><span class=\"et_pb_image_wrap\"><img decoding=\"async\" data-src=\"https:\/\/training-is.art\/wp-content\/uploads\/2026\/02\/training-is-art-formation-2.png\" alt=\"Photos de l&#039;\u00e9quipe Training is art\" width=\"473\" height=\"419\" data-srcset=\"https:\/\/training-is.art\/wp-content\/uploads\/2026\/02\/training-is-art-formation-2.png 473w, https:\/\/training-is.art\/wp-content\/uploads\/2026\/02\/training-is-art-formation-2-300x266.png 300w\" data-sizes=\"(max-width: 473px) 100vw, 473px\" class=\"wp-image-299 lazyload\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 473px; --smush-placeholder-aspect-ratio: 473\/419;\" \/><\/span><\/div>\n<\/div>\n\n<div class=\"et_pb_column_2 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h2>About<br \/><span style=\"color: #ffa608;\">Training is art<\/span><\/h2>\n<p>&nbsp;<\/p>\n<p>Training is Art is first and foremost a place of study, learning and training.<\/p>\n<p>Practice and experimentation are at the heart of our teaching methods. When the art of training meets the desire to learn, the knowledge and skills acquired are unforgettable. <\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_group_1 et_pb_group et-last-child et_pb_module et_flex_group et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_number_counter_0 et_pb_number_counter et_pb_bg_layout_light et_pb_text_align_center et_pb_with_title et_pb_module et_flex_module\"><div class=\"percent\"><p><span class=\"percent-value\"><\/span><span class=\"percent-sign\">%<\/span><\/p><\/div><h3 class=\"title\">Customer satisfaction<\/h3><\/div>\n\n<div class=\"et_pb_number_counter_1 et_pb_number_counter et_pb_bg_layout_light et_pb_text_align_center et_pb_with_title et_pb_module et_flex_module\"><div class=\"percent\"><p><span class=\"percent-value\"><\/span><span class=\"percent-sign\">%<\/span><\/p><\/div><h3 class=\"title\">Recommendation rate<\/h3><\/div>\n\n<div class=\"et_pb_number_counter_2 et_pb_number_counter et_pb_bg_layout_light et_pb_text_align_center et_pb_with_title et_pb_module et_flex_module\"><div class=\"percent\"><p><span class=\"percent-value\"><\/span><span class=\"percent-sign\"><\/span><\/p><\/div><h3 class=\"title\">Number of people trained<\/h3><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_2 et_pb_section et_section_regular et_flex_section preset--module--divi-section--default\">\n<div class=\"et_pb_row_2 et_pb_row et_flex_row preset--module--divi-row--default\">\n<div class=\"et_pb_column_3 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_group_2 et_pb_group et_pb_module et_flex_group et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h2>Our<span style=\"color: #ffa608;\"> 2<\/span> key<span style=\"color: #ffa608;\"> themes<\/span> <\/h2>\n<\/div><\/div>\n<\/div>\n\n<div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h3>Training is Art focuses its expertise on two emblematic themes:<\/h3>\n<ul>\n<li>The art of healthy relationships or, how to keep toxic relationships at bay with Karpman's Triangle.<\/li>\n<li>The art of systemic management, or how to manage an organization with the Systemic Resonance Model (SRM\u00ae).<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_3 et_pb_row et_flex_row preset--module--divi-row--default\">\n<div class=\"et_pb_column_4 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_group_3 et_pb_group et_pb_module et_flex_group et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_image_1 et_pb_image et_pb_module et_flex_module\"><span class=\"et_pb_image_wrap\"><img decoding=\"async\" data-src=\"https:\/\/training-is.art\/wp-content\/uploads\/2026\/02\/logo-triangle-site-internet.jpeg\" width=\"690\" height=\"728\" data-srcset=\"https:\/\/training-is.art\/wp-content\/uploads\/2026\/02\/logo-triangle-site-internet.jpeg 690w, https:\/\/training-is.art\/wp-content\/uploads\/2026\/02\/logo-triangle-site-internet-480x506.jpeg 480w\" data-sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 690px, 100vw\" class=\"wp-image-288 lazyload\" alt=\"Icone Deux Programmes\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 690px; --smush-placeholder-aspect-ratio: 690\/728;\" \/><\/span><\/div>\n\n<div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_1_wrapper preset--module--divi-button--default_wrapper\"><a class=\"et_pb_button_1 et_pb_button et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-button--default\" href=\"https:\/\/training-is.art\/en\/our-training-courses\/\">Discover our training courses<\/a><\/div>\n<\/div>\n\n<div class=\"et_pb_heading_1 et_pb_heading et_pb_module et_flex_module\"><div class=\"et_pb_heading_container\"><h3 class=\"et_pb_module_header\">Two programs  <\/h3><\/div><\/div>\n\n<div class=\"et_pb_text_4 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><ul>\n<li data-start=\"475\" data-end=\"516\">\n<p data-start=\"477\" data-end=\"516\">Discover the real Karpman Triangle<\/p>\n<\/li>\n<li data-start=\"517\" data-end=\"585\">\n<p data-start=\"519\" data-end=\"585\">Avoiding the traps of bad faith and psychological games<\/p>\n<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div>\n\n<div class=\"et_pb_column_5 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_group_4 et_pb_group et_pb_module et_flex_group et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_image_2 et_pb_image et_pb_module et_flex_module\"><span class=\"et_pb_image_wrap\"><img decoding=\"async\" data-src=\"https:\/\/training-is.art\/wp-content\/uploads\/2026\/02\/mrs-picto-2.png\" width=\"109\" height=\"109\" data-srcset=\"https:\/\/training-is.art\/wp-content\/uploads\/2026\/02\/mrs-picto-2.png 109w\" data-sizes=\"(max-width: 109px) 100vw, 109px\" class=\"wp-image-290 lazyload\" alt=\"Icone MRS\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 109px; --smush-placeholder-aspect-ratio: 109\/109;\" \/><\/span><\/div>\n\n<div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_2_wrapper preset--module--divi-button--default_wrapper\"><a class=\"et_pb_button_2 et_pb_button et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-button--default\" href=\"https:\/\/training-is.art\/en\/our-training-courses\/\">Discover our training<\/a><\/div>\n<\/div>\n\n<div class=\"et_pb_heading_2 et_pb_heading et_pb_module et_flex_module\"><div class=\"et_pb_heading_container\"><h3 class=\"et_pb_module_header\">A program<\/h3><\/div><\/div>\n\n<div class=\"et_pb_text_5 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p>Integrate the Systemic Piloting Guide into your governance method<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_3 et_pb_section et_section_regular et_flex_section preset--module--divi-section--default\">\n<div class=\"et_pb_row_4 et_pb_row et_flex_row preset--module--divi-row--default\">\n<div class=\"et_pb_column_6 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_2_5 et_flex_column_2_5_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_image_3 et_pb_image et_pb_module et_flex_module\"><span class=\"et_pb_image_wrap\"><img decoding=\"async\" data-src=\"https:\/\/training-is.art\/wp-content\/uploads\/2025\/11\/Icone_TIA_blanc-1.webp\" width=\"274\" height=\"213\" data-srcset=\"https:\/\/training-is.art\/wp-content\/uploads\/2025\/11\/Icone_TIA_blanc-1.webp 274w\" data-sizes=\"(max-width: 274px) 100vw, 274px\" class=\"wp-image-262 lazyload\" alt=\"Picto A de Training is Art\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 274px; --smush-placeholder-aspect-ratio: 274\/213;\" \/><\/span><\/div>\n<\/div>\n\n<div class=\"et_pb_column_7 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_3_5 et_flex_column_3_5_tablet et_flex_column_24_24_phone\"><div class=\"et_pb_heading_3 et_pb_heading et_pb_module et_flex_module\"><div class=\"et_pb_heading_container\"><h1 class=\"et_pb_module_header\">Upcoming training courses<\/h1><\/div><\/div><div class=\"et_pb_group_5 et_pb_group et_pb_module et_flex_group et_pb_css_mix_blend_mode_passthrough et_clickable\" data-loop-item=\"0\">\n<div class=\"et_pb_heading_4 et_pb_heading et_pb_module et_flex_module\"><div class=\"et_pb_heading_container\"><h3 class=\"et_pb_module_header\">Discover the real Karpman Triangle<\/h3><\/div><\/div>\n\n<div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_3_wrapper preset--module--divi-button--default_wrapper\"><a class=\"et_pb_button_3 et_pb_button et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-button--default\" href=\"https:\/\/training-is.art\/en\/project\/discover-the-real-karpman-triangle\/\">Discover<\/a><\/div>\n<\/div><div class=\"et_pb_group_6 et_pb_group et_pb_module et_flex_group et_pb_css_mix_blend_mode_passthrough et_clickable\" data-loop-item=\"1\">\n<div class=\"et_pb_heading_5 et_pb_heading et_pb_module et_flex_module\"><div class=\"et_pb_heading_container\"><h3 class=\"et_pb_module_header\">Avoid the pitfalls of manipulation<\/h3><\/div><\/div>\n\n<div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_4_wrapper preset--module--divi-button--default_wrapper\"><a class=\"et_pb_button_4 et_pb_button et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-button--default\" href=\"https:\/\/training-is.art\/en\/project\/avoid-the-pitfalls-of-manipulation\/\">Discover<\/a><\/div>\n<\/div><div class=\"et_pb_group_7 et_pb_group et-last-child et_pb_module et_flex_group et_pb_css_mix_blend_mode_passthrough et_clickable\" data-loop-item=\"2\">\n<div class=\"et_pb_heading_6 et_pb_heading et_pb_module et_flex_module\"><div class=\"et_pb_heading_container\"><h3 class=\"et_pb_module_header\">Systemic management of organizations<\/h3><\/div><\/div>\n\n<div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_5_wrapper preset--module--divi-button--default_wrapper\"><a class=\"et_pb_button_5 et_pb_button et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-button--default\" href=\"https:\/\/training-is.art\/en\/project\/systemic-management-of-organizations\/\">Discover<\/a><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_4 et_pb_section et_section_regular et_flex_section preset--module--divi-section--default\">\n<div class=\"et_pb_row_5 et_pb_row et_flex_row preset--module--divi-row--default\">\n<div class=\"et_pb_column_8 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_6 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h2 style=\"text-align: center;\">Latest articles<br \/> &amp;<span style=\"color: #ffa608;\"> refl\u00e9xions<\/span><\/h2>\n<\/div><\/div>\n\n<div class=\"et_pb_blog_0 et_pb_blog et_pb_bg_layout_light et_pb_text_align_left et_pb_posts et_pb_module preset--module--divi-blog--default\"><div class=\"entry\">\n\t<h1 class=\"not-found-title\">No Results Found<\/h1>\n\t<p>The page you requested could not be found. Try refining your search, or use the navigation above to locate the post.<\/p>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_6_wrapper preset--module--divi-button--default_wrapper\"><a class=\"et_pb_button_6 et_pb_button et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-button--default\" href=\"https:\/\/training-is.art\/en\/our-articles\/\">See all articles<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_5 et_pb_section et_section_regular et_flex_section preset--module--divi-section--default\">\n<div class=\"et_pb_row_6 et_pb_row et_flex_row preset--module--divi-row--default\">\n<div class=\"et_pb_column_9 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_3_5 et_flex_column_3_5_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_7 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h2>FAQ<\/h2>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_0 et_pb_accordion et_pb_module et_flex_module preset--module--divi-accordion--default\">\n<div class=\"et_pb_accordion_item_0 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_open et_flex_module\"><h3 class=\"et_pb_toggle_title\">What is Training is Art?<\/h3><div class=\"et_pb_toggle_content et_flex_module\"><p>Training is Art is a training organization specializing in the art of healthy relationships and human dynamics. <br \/>We support professionals, managers and experts in the development of their interpersonal, communication and strategic skills.<br \/>Our approach is demanding, experiential and rooted in field practice.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_1 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module\"><h3 class=\"et_pb_toggle_title\">What is Qualiopi certification?<\/h3><div class=\"et_pb_toggle_content et_flex_module\"><p>Qualiopi certification is an official recognition issued by an independent certifying body. It attests to the quality of our pedagogical processes, the information provided to beneficiaries, learner follow-up and our continuous improvement approach.<br \/>It is compulsory in order to benefit from public or shared funding. <\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_2 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module\"><h3 class=\"et_pb_toggle_title\">What training courses do you offer?<\/h3><div class=\"et_pb_toggle_content et_flex_module\"><p>We offer dedicated training courses for professionals and individuals wishing to deepen their interpersonal skills, including the analysis of relationship dynamics, conflict management and advanced intervention tools.<br \/>Each training course defines clearly identified target skills, measurable operational objectives and targeted professional situations.<br \/>We offer customized inter-company and intra-company training courses.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_3 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module\"><h3 class=\"et_pb_toggle_title\">How do I register?<\/h3><div class=\"et_pb_toggle_content et_flex_module\"><p>A registration form is available for each program.  <br \/>Fill it in and send it to Virginie Bouffay at virginie@training-is.art to set up a telephone meeting to ensure that the training program meets your needs. This is followed by a quotation, training agreement or contract, and a deposit invoice.<br \/>All registration requests can be made by email or telephone. <br \/>Your contact: Virginie Bouffay at virginie@training-is.art or 06 78 79 47 46 <\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_4 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module\"><h3 class=\"et_pb_toggle_title\">Are there any prerequisites?<\/h3><div class=\"et_pb_toggle_content et_flex_module\"><p>Any prerequisites are indicated on each program sheet.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_5 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module\"><h3 class=\"et_pb_toggle_title\">What are the rates and financing options?<\/h3><div class=\"et_pb_toggle_content et_flex_module\"><p>Prices are specified on each training page. Possible financing arrangements include OPCOs or the employer, depending on the situation. Virginie Bouffay is available to help you with administrative formalities. Tel: 06 78 79 47 46.   <\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_6 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module\"><h3 class=\"et_pb_toggle_title\">Are your training courses eligible for the Compte Personnel de Formation (CPF)?<\/h3><div class=\"et_pb_toggle_content et_flex_module\"><p class=\"western\"><span lang=\"fr-FR\">None of our training courses is eligible for the CPF.<\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_7 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module\"><h3 class=\"et_pb_toggle_title\">Are training courses accessible to people with disabilities?<\/h3><div class=\"et_pb_toggle_content et_flex_module\"><p class=\"western\"><span lang=\"fr-FR\">Virginie Bouffay is your disability advisor and is available to analyze the adaptation needs of your situation. If necessary, Agefiph Ile de France will be our point of support. A personalized welcome will be arranged.  <\/span><\/p>\n<p class=\"western\"><span lang=\"fr-FR\">Contact details: 06 78 79 47 46 or <\/span><span style=\"color: #0000ff;\"><u><a href=\"mailto:virginie@training-is.art\"><span lang=\"fr-FR\">virginie@training-is.art<\/span><\/a><\/u><\/span><span lang=\"fr-FR\"> <\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_8 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module\"><h3 class=\"et_pb_toggle_title\">How can I consult the internal regulations?<\/h3><div class=\"et_pb_toggle_content et_flex_module\"><p class=\"western\"><span lang=\"fr-FR\">These rules and regulations apply to all learners taking part in a training course organized by us, for the duration of the course. The rules and regulations can be downloaded here: link and will be available on your extranet. <\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_9 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module\"><h3 class=\"et_pb_toggle_title\">How can I access logistical, pedagogical and follow-up information?<\/h3><div class=\"et_pb_toggle_content et_flex_module\"><p class=\"western\"><span lang=\"fr-FR\">Each learner will receive a link to an extranet. On logging on, all information will be available (rules and regulations, training times and location, full program, pedagogical documents, welcome booklet for inter-company training, follow-up documents, on-the-spot satisfaction questionnaire). <\/span><\/p>\n<p class=\"western\"><span lang=\"fr-FR\">Proof of attendance and follow-up (attendance sheets and training certificates) will be sent to the client in the case of customized and individual training, or made available on the extranet in the case of inter-company training.<\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_10 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module\"><h3 class=\"et_pb_toggle_title\">How are skills assessed?<\/h3><div class=\"et_pb_toggle_content et_flex_module\"><p class=\"western\"><span lang=\"fr-FR\">Skills are assessed by means of role-playing and practical exercises. At the end of the course, participants are given a quiz to assess what they have learned. <\/span><\/p>\n<p class=\"western\"><span lang=\"fr-FR\">Your skills will be assessed, graded and recorded on your certificate.<\/span><\/p>\n<ul>\n<li>\n<p><span lang=\"fr-FR\">Acquired: &gt; 75  <\/span><\/p>\n<\/li>\n<li>\n<p><span lang=\"fr-FR\">Between 50% and 74% in the process of acquisition<\/span><\/p>\n<\/li>\n<li>\n<p><span lang=\"fr-FR\">Not acquired: &lt; 50%<\/span><\/p>\n<\/li>\n<\/ul>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_11 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module\"><h3 class=\"et_pb_toggle_title\">Is a certificate issued?<\/h3><div class=\"et_pb_toggle_content et_flex_module\"><p class=\"western\"><span lang=\"fr-FR\">Yes, an end-of-training certificate is issued, mentioning the title, duration and skills worked on + end-of-training test score.<\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_12 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module\"><h3 class=\"et_pb_toggle_title\">How do you measure learner satisfaction?<\/h3><div class=\"et_pb_toggle_content et_flex_module\"><p class=\"western\"><span lang=\"fr-FR\">With the help of an on-the-spot satisfaction questionnaire, we collect on-the-spot satisfaction rates, recommendation rates and qualitative feedback in order to continuously improve our programs and processes.<\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_13 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module\"><h3 class=\"et_pb_toggle_title\">What happens after the course?<\/h3><div class=\"et_pb_toggle_content et_flex_module\"><p class=\"western\"><span lang=\"fr-FR\">Depending on the system, individual debriefing, additional resources or a personalized action plan may be offered.<\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_14 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module\"><h3 class=\"et_pb_toggle_title\">What if I have a complaint?<\/h3><div class=\"et_pb_toggle_content et_flex_module\"><p class=\"western\"><span lang=\"fr-FR\">You can do this orally directly to your trainer.<\/span><\/p>\n<p class=\"western\"><span lang=\"fr-FR\">You can send an email to Virginie Bouffay, our Quality Manager.<\/span><\/p>\n<p class=\"western\"><span lang=\"fr-FR\">Contact details: 06 78 79 47 46 or <\/span><span style=\"color: #0000ff;\"><u><a href=\"mailto:virginie@training-is.art\"><span lang=\"fr-FR\">virginie@training-is.art<\/span><\/a><\/u><\/span><span lang=\"fr-FR\"> <\/span><\/p>\n<p class=\"western\"><span lang=\"fr-FR\">The team will be happy to listen to you and find an appropriate solution to your complaint. This follow-up will give us the opportunity to transfer it to our continuous improvement process.<\/span><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_column_10 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_2_5 et_flex_column_2_5_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_image_4 et_pb_image et_pb_module et_flex_module\"><span class=\"et_pb_image_wrap\"><img decoding=\"async\" data-src=\"https:\/\/training-is.art\/wp-content\/uploads\/2026\/02\/training-is-art-formation-faq.png\" alt=\"Deux visuels training is art\" width=\"427\" height=\"526\" data-srcset=\"https:\/\/training-is.art\/wp-content\/uploads\/2026\/02\/training-is-art-formation-faq.png 427w, https:\/\/training-is.art\/wp-content\/uploads\/2026\/02\/training-is-art-formation-faq-244x300.png 244w\" data-sizes=\"(max-width: 427px) 100vw, 427px\" class=\"wp-image-300 lazyload\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 427px; --smush-placeholder-aspect-ratio: 427\/526;\" \/><\/span><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-485","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/training-is.art\/en\/wp-json\/wp\/v2\/pages\/485","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/training-is.art\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/training-is.art\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/training-is.art\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/training-is.art\/en\/wp-json\/wp\/v2\/comments?post=485"}],"version-history":[{"count":6,"href":"https:\/\/training-is.art\/en\/wp-json\/wp\/v2\/pages\/485\/revisions"}],"predecessor-version":[{"id":581,"href":"https:\/\/training-is.art\/en\/wp-json\/wp\/v2\/pages\/485\/revisions\/581"}],"wp:attachment":[{"href":"https:\/\/training-is.art\/en\/wp-json\/wp\/v2\/media?parent=485"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}